Pets for a LifetimeSM Policy
Petland recognizes that its customers have the best of intentions, planning to exceed their pets’ basic needs with love and proper care for a lifetime. Occasionally, circumstances arise making it difficult for pet owners to keep their lifetime promises to Petland pets. In these cases, Petland Pet Counselors encourage customers to let Petland help find a new home for their Petland pets.
Assistance at Petland may include posting flyers in the store and at associated veterinary clinics, making pet placement calls and informing Petland Pet Counselors, who in turn will spread the word to friends and family. Petland’s goal is to see that no Petland pets end up homeless or burden an animal shelter.
Pets for a LifetimeSM Resource Kit
Petland puppies go home with Pets for a Lifetime Resource Kits. This free, comprehensive dog training program includes a DVD on puppy training by a professional canine behavior specialist, a free canine behavior training membership and a free help-line for dog owners with canine behaviors that are not addressed in the provided educational materials. The resource kit also includes information on local pet care specialists and coupons for savings on pet care products from Petland.
Health Extensions Dog Food and Health Extensions Vitamins must be fed to this puppy for its entire life along with 1 other supplement of your choosing. This includes Health Extensions Joint Mobility, Nutridrops, or Healthy Skin and Coat. You must make these purchases from the Petland from where you adopted your puppy once every 90 days. These items can be purchased at the store or shipped to your residence.
Petland will provide you with a store credit towards the adoption of another puppy at the time of your pet’s passing. A letter from an accredited veterinarian must be provided. This program can be used towards a new puppy only and does not cover medications or surgeries of any kind. Petland is not responsible for any medical bills related to your pets passing. Petland believes in the power of Health Extensions so much that as long as you keep your new puppy in Petland’s Puppies for a Lifetime Program we will make sure you will ALWAYS have a Petland puppy. Store credit given will be equal to the original purchase price and may only be used to adopt another puppy.
*In the event that Health Extensions does not meet the dietary needs of your puppy, Petland will help find you a dog food that works and as long as the food is purchased from the Petland where you adopted your puppy, your puppy will be covered under this Lifetime Puppy Program. Health Extensions supplements must still be fed. Enrollment in this program is non-transferable between Petlands or Petland Corporate.